Frequently Asked Questions.
What types of jewellery do you offer?
We offer a curated collection of Silver Replica, American Diamond (AD), and Handmade jewellery, including necklaces, earrings, rings, bangles, and more.
Are your products genuine or plated?
Our Silver Replica and AD jewellery are high-quality, plated pieces designed to give the look and shine of real silver and diamonds, while Handmade jewellery features skilled craftsmanship.
How do I place an order?
You can place an order directly on our website by selecting your desired product, adding it to the cart, and completing the checkout with your shipping and payment details.
What payment methods do you accept?
We accept all major payment options, including credit/debit cards, net banking, UPI, and popular digital wallets.
How long does delivery take?
Delivery timelines vary depending on your location. Typically, orders are processed and shipped within 3–7 business days. You will receive tracking details via email.
Can I return or exchange a product?
Yes! We have a return and exchange policy for eligible products. Defective or damaged items can be returned within the specified timeframe. Some items may be non-returnable due to hygiene or customization.
How should I care for my jewellery?
To maintain the shine of your jewellery, avoid moisture, perfume, and chemicals. Store items in soft pouches and clean gently with a soft cloth.
Do you offer customized jewellery?
Yes! We offer customization options for certain Handmade and AD pieces. Contact our team to discuss your design requirements.
Is my personal information safe?
Absolutely. We follow strict privacy and data protection policies to ensure your information is secure and never shared with unauthorized parties.
How can I contact Shridaa Collections for support?
You can reach us via our contact page, email (support@shridaacollections.com)
Do you offer gift packaging?
Yes! We provide elegant gift packaging for jewellery purchases, making it perfect for birthdays, anniversaries, weddings, or special occasions.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor your package until it reaches you.